On the other hand, certain paid solutions include critical features for some business contexts. For example, Chrome Remote Desktop doesn’t support file transfers between devices, and the mobile app is limited to the normal smartphone keyboard. Microsoft Remote Desktop offers important advantages compared to Chrome Remote Desktop, one of the most popular free remote desktop applications. All things considered, Microsoft Remote Desktop is a convenient and powerful solution if you need to access a desktop remotely. That said, it provides strong remote desktop performance on Windows 10.įurthermore, it gives users helpful tools like seamless access to remote files, function keys on mobile devices, and remote resources like virtual and session-based desktops. Microsoft Remote Desktop is unnecessarily complex, with two distinct Windows apps and additional options in both Settings and Local Security Policy. There aren’t any listed support hours, and response times can be unpredictable-we waited for more than ten minutes before closing the chat window to receive an email reply. (Image credit: Microsoft)Īlternatively, the Get Help app is the best way to get one-on-one support in Windows 10. The Microsoft community is an invaluable resource for Remote Desktop users.

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