You can copy the recovery codes into Authenticator App or save them in a safe place.

Your ProtonMail account is now protected. Secondly, type the code from Authenticator App on the ProtonMail website in the Two-factor authentication code field and click Submit Its been three days with no response from protonmail even after placing a support request. Tap on Save when ready.įirst, you need to enter the password for your ProtonMail account. Someone hacked my protonmail account, changed the password, and then changed the recovery email. Open Authenticator App and at the bottom of the screen, tap the plus button and hold your device up to the computer screen to scan the QR Code.Īfter successfully scanning the QR Code, Authenticator App will automatically choose the ProtonMail logo and autofill the account name and secret key. Note: Do not scan the demo image shown below. CrackMail will guide you through several steps. Keep this window open as you reach for your iPhone or other Apple device. The approach taken when restoring an account in ProtonMail is different from the algorithms of other platforms. In this step is shown the QR Code that contains the secret key which you need to scan with Authenticator App by 2Stable. Log in your ProtonMail account and click on Settings in the top right, then choose Go to settings.Ĭlick on Account and password and toggle on Two-factor authentication.

Before we start, download Authenticator App by searching for it in your Apple device's App Store.

Protonmail account recovery